LEGAL REFERENCE

Aapki Raza-o-Ramooz ki Hifazat

Q: Agar muje lagta hai mere account ko unauthorized access hua to mein kya karun?

Foran apna password change karo aur privacy@00disk.net par report karo. Hamara security team 2-4 ghante mein suspicious activity investigate karta hai. Hum transaction freezing aur account lock karne ke options dete hain.

00disk par aapka account, payments aur personal information kee hifazat hamari sabse badi zaroorat hai. Ye privacy policy batata hai ke hum JazzCash, Easypaisa, SadaPay aur Raast deposits...

Encryption standard TLS 1.2+JazzCash, Easypaisa, SadaPay, Raast verifiedAccount access logs trackedWithdrawal verification process

Lobby Dekhen Read FAQ

Hamara Data Protection Stance

Jab aap 00disk par account banate ho, to hum aapka naam, email, phone number aur banking details collect karte hain. Ye information sirf aapke account ko verify karne, deposits aur withdrawals process karne, aur fraud se bachaane ke liye use hota hai. Hum aapka personal data third parties ko nahi bechte. Jab tak local qanoon ijazat deta hai ya aap ki consent

ho, hum kisi bhi aur maqsad ke liye aapka data share nahi karte. Pakistan ke supported ilaqon mein aapko data request karne ka haq hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT PRIVACY TEAM

Data Concerns Ka Hal

Agar aapko apne privacy ke bare mein koi sawal hai ya aap apna data delete karvana chahte ho, to hamara privacy team...

SECURITY KE MEASURES

Hum Aapke Data Ko Kaese Secure Rakhte Hain

00disk mein multiple layers ke encryption, IP whitelisting, aur real-time fraud monitoring system hai.

TLS 1.2+ Encryption

Tamam data transmission hamari servers aur aapke device ke beech encrypted hota hai. JazzCash aur Easypaisa deposits encrypted payment gateway se jate hain.

Password Security

Hum bcrypt hashing use karte hain. Aapka password hamari servers par plaintext mein kabhi save nahi hota. Login ke baad two-factor authentication available hai.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast details separate PCI-compliant vault mein stored hain. Ye login credentials aur account balance se alg rakhte hain.

Session Timeout

Inactivity ke 30 minutes baad aapka session automatically logout ho jata hai. Ye kisi aur ko aapke account tak access karne se rokta hai.

IP Tracking

Hum har login ka IP address aur device info log karte hain. Agar unusual activity detect hota hai to security alert bhejte hain.

Withdrawal Verification

Withdrawals ke liye additional verification process hai. Account holder ka phone number ya email confirm karna padta hai.

Hamara Privacy Policy Kya Cover Karta Hai

00disk ke privacy measures sirf account protection tak simit nahi hain. Ye sab kuch cover karte hain.

Account Registration Data	Name, email, phone aur date of birth verify karte samay collect hote hain. Ye information account security aur fraud prevention ke liye use hota hai.
Payment Information	JazzCash, Easypaisa, SadaPay aur Raast account details secure vault mein rehte hain. Hum kisi payment method ko bina consent share nahi karte.
Login & Device History	Har login session, device type, aur location log hote hain. Ye unusual access patterns detect karne ke liye use hota hai.
Transaction Records	Deposits aur withdrawals ka complete ledger aapke account mein rehta hai. Ye data hum 7 saal tak store karte hain compliance ke liye.
Communication Logs	Support chats, emails aur verification messages hamari system mein recorded rehte hain aur only dispute resolution ke liye use hote hain.
Cookies & Analytics	Hum non-identifying analytics data collect karte hain jaise page views aur session duration. Ye data personalized nahi hota aur marketing ke liye use nahi hota.
Data Deletion Rights	Agar aap account delete kare to personal data 90 din baad permanently erase hota hai. Legal holds ke liye kuch data longer rakh sakte hain.

Privacy Policy Ke Core Elements

00disk ke privacy framework ke mukhya elements ye hain jo har visitor ko transparent tareeqe se available hain.

Data Collection Transparency

Har account creation mein hamari privacy notice dikhta hai. Aap dekh sakte ho ke kaun se fields mandatory hain aur kaun se optional.

Consent Management

Marketing emails ya third-party sharing ke liye explicit opt-in lena padta hai. Aap anytime apne settings se unsubscribe kar sakte ho.

Data Access Request

Aap apna data export kar sakte ho email ke through. Hum GDPR-style data portability follow karte hain even Pakistan users ke liye.

Policy Updates Notice

Jab hamara privacy policy badalta hai, to hum notification bhejte hain aur aapko 30 din ka notice dete hain continuing ke liye.

Secure Account Recovery

Agar aap apna password bhool jao to phone number ya backup email se verify karna padta hai. Ye account hijacking se bachata hai.

Complaint Resolution Process

Privacy complaints ke liye hamara escalation path hai. Aap [email protected] par formal complaint file kar sakte ho.

Privacy Policy Ke Bare Mein Aksar Pooche Jane Wale Sawal

00disk Pakistan ke supported ilaqon mein operate karta hai aur local data protection guidelines follow karta hai. Jahan international law applicable ho wahan GDPR-like principles apply karte hain. Har region ke rules differently handle karte hain.

Bilkul nahi. Hum sirf aapka payment method ko identify karte hain, actual credentials nahi store karte. JazzCash aur Easypaisa ke saath hamara connection tokenized hota hai. Real passwords unke servers par rehte hain.

Account deletion ke baad aapka personal data 90 din mein permanently erase hota hai. Transaction history aur compliance records legally longer rakhne pad sakte hain. Unsubscribe process mein aap data deletion request kar sakte ho.

Nahi. Aapka payment information sirf deposit aur withdrawal processing ke liye use hota hai. Hum bina express consent ke kisi marketing company ya data broker ko share nahi karte. Sirf fraud detection partners ko anonymized signals bhejte hain.

Har marketing email ke footer mein unsubscribe link hota hai. Ya phir aapke account settings mein 'Communications' section se toggle off kar sakte ho. Opt-out ke baad 48 ghante mein hum marketing send karna band kar dete hain.

Hum analytics cookies use karte hain taake site performance dekh saken. Ye cookies aapka account mein login ke baad non-identifying data collect karte hain. Aap browser settings se cookies disable kar sakte ho par kuch features affected ho sakti hain.

Foran apna password change karo aur [email protected] par report karo. Hamara security team 2-4 ghante mein suspicious activity investigate karta hai. Hum transaction freezing aur account lock karne ke options dete hain.